DISCLOSURE FOR EU RESIDENTS

European Countries Users’ Rights

If you are located in a country in the European Union, the European Economic Area, or Switzerland, you have certain rights in relation to the personal data we hold about you, which we detail below, and which are subject to exemptions under applicable data privacy laws. Some of these only apply in certain circumstances as set out in more detail below. We also set out how to exercise those rights. Please note that we may require you to verify your identity before responding to any requests to exercise your rights. We will respond to a request by you to exercise those rights without undue delay and at least within one month (although this may be extended by a further two months in certain circumstances). To exercise any of your rights, please send an email to support@rallygamesco.com.

We may decline to process requests in certain circumstances, such as where requests are manifestly unfounded or excessive or requests that jeopardize the privacy of others.

Deletion of your personal data

  • In some circumstances, you may request that we erase some of the personal data we hold about you. Should you wish to have your personal information deleted, please contact us at support@rallygamesco.com. Please provide as much detail as possible on your reasons for the request to assist us in determining whether you have a valid basis for erasure. Please note that in order to process your request you must delete our games from your mobile devices and clear our cookies from any device where you have played our games. When we delete any information, it will be deleted from our active databases but may remain in our archives. Please note, however, we may still retain some or all of that information for other purposes such as maintaining financial records, protecting or enforcing legal rights, maintaining marketing suppression lists, or for technical reasons such as maintaining technical security or our database integrity. We may also retain your information in an anonymized form.

 

Access and portability

  • You have a right to know what information we hold about you and in some cases to have the information communicated to you. If you wish to exercise this right please contact us at support@rallygamesco.com and let us know that you wish to exercise your right of access and what information, in particular, you would like to receive. Please note that we may not be able to provide all the information you ask for, for instance, if the information includes personal information about another person. In some circumstances, you may request the data we process based on consent or to perform our contract with you in a structured, commonly used, and machine-readable format or to request we transfer such personal data to another party. Your rights are subject to exemptions under applicable data privacy laws. If you wish for us to transfer the personal data to another party, please ensure you detail that party and note that we can only do so where it is technically feasible. We are not responsible for the security of the personal data or its processing once received by the third party. We also may not provide you with certain data if providing it would interfere with another’s rights (e.g. where providing the personal data we hold about you would reveal information about another person or our trade secrets or intellectual property) as permitted under applicable data protection rights.

 

Correction

  • ​You have the right to correct any personal data held about you that is inaccurate. Where you request correction, please explain in detail why you believe the personal data we hold about you to be inaccurate or incomplete so that we can assess whether a correction is required.

 

Restriction of processing to storage only

  • ​You have a right to require us to stop processing the personal data we hold about you other than for storage purposes in certain circumstances, e.g. whilst we are considering whether it should be corrected or deleted or, based on your objection, whether we should permanently stop processing. Please note, however, that if we stop processing the personal data, we may use it again if there are valid grounds for us to do so (e.g. for the defense of legal claims or for another’s protection).

 

Objection

  • You have the right to object to our processing of data about you other than where required to perform under the Terms of Use, e.g. in order to send you promotions and special offers marketing. You also have the right to object to our processing of data about you by emailing us at support@rallygamesco.com in the following circumstances:

    • We are processing the data we hold about you on the basis of our legitimate interest and you object to such processing.  Please provide us with detail as to your reasoning so that we can assess whether there is a compelling overriding interest in us continuing to process such data or we need to process it in relation to legal claims.

    • We are processing the data on the basis of historical/scientific research or statistics and you have a particular reason to object. Your right would not apply where we have been tasked with and it is necessary for us to undertake such processing in the public interest.

    • Complaints: In the event that you wish to make a complaint about how we process your personal data, please contact us in the first instance at support@rallygamesco.com and we will endeavor to deal with your request. This is without prejudice to your right to launch a claim with the data protection supervisory authority in the EU country in which you live or work where you think we have infringed data protection laws.